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About us

Letter from the editor

Suffolk News launched in 2020, bringing together the websites and the newsteams of the long established Bury Free Press, Newmarket Journal, Suffolk Free Press and Haverhill Echo to expand our news coverage across the county we love.

Our writers work day in day out to keep our readers informed about the topics that matter most to them and get to issues at the heart of the community.

Our journalists live in and care about the areas they cover and seek to hold authorities to account, challenge ideas, uphold an open justice system as well as cover the lighter side of life and attend community events and write entertaining real-life features.

We produce a weekly newspaper as well as a 24/7 website updated daily each and every day of the year. We also offer an ad-lite mobile and tablet app for subscribers and we are on a range of social media platforms including Facebook, Twitter and Instagram.

We are proud to live and work in our communities and hold ourselves to the highest standards of journalism.

And while Suffolk News may be a relatively new website, committed to being at the forefront of news in the county, the newspapers behind it can trace their lineage back more than 160 years. The Bury Free Press and Suffolk Free Press have been serving Suffolk communities since 1855, The Newmarket Journal since 1872 and Haverhill Echo since 1888.

Ethics policy

Maintaining high editorial standards is at the very heart of everything we do at Suffolk News on a daily basis.

Iliffe Media, our parent company, is a member of and is regulated by IPSO, the Independent Press Standards Organisation.

All of our journalists work according to The Editors’ Code of Practice, which sets the benchmark for ethical standards in journalism and is enforced by IPSO.

Our journalists are highly trained and we require them to complete a qualification from the National Council for the Training of Journalists (NCTJ) before joining the company, or, in the case of our in-house apprenticeship scheme, we offer training which ultimately results in an NCTJ qualification , giving a range of career opportunities.

We expect our staff to use their best endeavours to verify the stories being put forward for publication.

Journalists have an obligation under IPSO’s Editors’ Code of Practice to protect their sources, but we also have a duty to establish that the sources we use are reliable and that material has been appropriately obtained. Story provenance is ultimately the responsibility of the Editor.

Contact the team

There are lots of ways to get in touch with us.

Group Editor: Barry Peters - barry.peters@iliffepublishing.co.uk

Group Commercial Manager: Matt Drummond - matt.drummond@iliffemedia.co.uk

Click here for a full list of newsroom contacts

Complaints

This newspaper and its website is a member of the Independent Press Standards Organisation, the regulatory body for the press, and abides by its code of conduct.

If you have a complaint about editorial content which relates to inaccuracy or intrusion, then contact the Editor at barry.peters@iliffepublishing.co.uk

If you remain dissatisfied with the response provided, then you can contact IPSO. More information about IPSO and its regulations can be found at www.ipso.co.uk.

Compliance and corrections policy

All editorial staff are contractually obliged to abide by the IPSO Editors’ Code. Any updates to the Code are circulated to all members of the department.

We also hold regular Ipso training seminars to bring staff up to speed with recent rulings and changes to the Code. These sessions have also been very useful in reminding staff of Ipso’s pre-publication advice service.

We make extensive efforts to ensure readers are aware of our Ipso membership and our editorial policies and to promote the Editors’ Code whenever possible.

We actively promote our membership of Ipso across our print and digital products. Details of how to register a complaint can be found on this page of our website.

Once a complaint is received - either through an online form, from Ipso or any other method - the senior editorial figure for the relevant title is alerted and required to investigate.

The complainant is made aware of the outcome and if necessary a correction, clarification, new story or right of reply is agreed.

If a complaint cannot be resolved through this internal process within 28 days then the complainant is advised the next stage is to contact Ipso.

If the complaint has been received direct from Ipso, we inform the regulator we have been unable to resolve it.

We have strict procedures in place to ensure there are no financial conflicts of interest. Any native content/advertorial material is clearly marked as such. Any reviews undertaken are independent and cannot be subject to external influence.

The business

Suffolk News is part of Iliffe Media, one of the UK’s largest Independent publishers which has a history reaching back over 100 years and remains family owned to this day.

Iliffe Media has a portfolio of newspapers, magazines and websites across the UK and is made up of more than 40 brands.

Our award winning portfolio of titles can be found stretching across Kent, Suffolk, Norfolk, Cambridgeshire, Hertfordshire, Lincolnshire, Rutland and Nottinghamshire.

We are proud to serve our communities and have an audience of over 5million people each and every month.

Our newspapers are available in the shops every Thursday and Friday, as well as online on a daily basis. We also offer a digital subscription package to the newspaper and a mobile and tablet app.

In addition to the newspaper sale price and subscriptions, our titles are funded by advertising, partnerships, sponsorships and affiliate commission, which are regulated by the ASA.

Diversity policy

The Company is committed to increasing the service quality, profitability and efficiency of the Company by attracting and recruiting the people who are best suited to meet the standards for the role and the Company without regard to race, creed, colour, nationality (subject to legal eligibility), ethnic origin, religion, gender, age, sex change, sexual orientation, marital status, connections with a national minority, membership or non-membership of a trade union or, unless justifiable, disability.

We pursue a policy of equal opportunities for all employees and potential employees.

Equal Opportunities

Iliffe Media has a commitment to equality of opportunity in all its employment practices to ensure we attract and retain the best people.